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ToggleHow to Call Out of Work Professionally is sometimes necessary, whether due to illness, personal matters, or unexpected emergencies. However, handling it correctly is crucial to maintaining a professional reputation and ensuring that your absence does not negatively impact your workplace.
This guide provides a detailed and structured approach to calling out of work, including:
Valid reasons for calling out
Best ways to notify your employer
What to say when calling out
Tips for maintaining professionalism
What to avoid when calling out
By following these steps, you can ensure that your absence is handled responsibly and professionally.
1. When Should You Call Out of Work?
It’s important to recognize when taking a day off is appropriate. While some people hesitate to call out even when absolutely necessary, others may do so too frequently or for avoidable reasons.
The following are valid, justifiable reasons to call out, along with a detailed breakdown of why each one is important.
A. Calling Out Due to Illness or Injury
If you’re sick or injured, calling out of work may be the best decision—for both your own well-being and that of your colleagues.
Why Illness Warrants a Day Off
- Productivity Drops When You’re Sick: If you’re feeling miserable, you won’t be able to focus on tasks effectively, which may result in poor-quality work.
- Risk of Contagion: If you’re contagious, going to work could spread illness to your coworkers, leading to more absences in the workplace.
- Prolonged Recovery: Working while sick may delay your recovery, making you feel worse for longer and potentially leading to a more extended absence.
- Physical Discomfort: If you’re dealing with fever, nausea, migraines, or other severe symptoms, it will be nearly impossible to function properly at work.
What Types of Illnesses Justify Calling Out?
✅ Common cold or flu (if symptoms are severe, especially fever and cough)
✅ Stomach viruses (vomiting, diarrhea, food poisoning)
✅ COVID-19 or other contagious illnesses
✅ Severe migraines or chronic pain flare-ups
✅ Injuries that make it unsafe to work (e.g., broken bones, sprains)
❌ Minor sniffles, mild headaches, or seasonal allergies generally don’t require a day off unless symptoms are severe.
B. Calling Out for a Family Emergency
A sudden family crisis can make it impossible to focus on work. Employers typically understand that personal obligations sometimes take precedence over work responsibilities.
Examples of Family Emergencies That Warrant a Day Off:
- A loved one is hospitalized or critically ill – If a close family member is experiencing a medical emergency, you may need to be by their side.
- Death of a family member – Many companies offer bereavement leave for immediate family members, but even if your company doesn’t, it’s reasonable to take a day off for grieving or making funeral arrangements.
- Childcare issues – If your child is sick, daycare is unavailable, or your babysitter cancels last-minute, you may need to stay home.
- Household emergencies – Fires, floods, break-ins, or major home repairs (like a burst pipe) may require your immediate attention.
✅ Tip: If possible, notify your employer as soon as you know about the emergency. If the situation is ongoing, let them know if you need additional time off.
C. Calling Out for a Mental Health Day
Taking care of your mental health is just as important as taking care of your physical health. If you’re feeling overwhelmed, burned out, or emotionally exhausted, taking a mental health day can help you reset and return to work more focused and productive.
When Is a Mental Health Day Necessary?
- Extreme stress or burnout – If your workload has been overwhelming for an extended period, a break may be necessary.
- Anxiety or panic attacks – If your mental state is preventing you from concentrating or functioning, stepping away from work can help.
- Depression or emotional exhaustion – Struggling with depression can make work feel impossible. Taking time off to regroup is essential.
- Personal trauma – If you’ve recently experienced a loss, breakup, or other major emotional event, a mental health day may be needed.
✅ Tip: While you don’t need to disclose details, a simple message like “I need to take a personal day” is sufficient.
D. Calling Out for a Doctor’s Appointment or Medical Procedure
Sometimes, doctor’s appointments can’t be scheduled outside of work hours, especially if they involve specialized tests or treatments.
Valid Reasons to Call Out for a Medical Appointment:
- Surgical procedures that require recovery time
- Specialist visits (e.g., dentist, therapist, physical therapy)
- Medical testing (e.g., MRIs, blood work, X-rays)
✅ Tip: Try to schedule routine check-ups before or after work to minimize disruption.
2. How to Call Out of Work Professionally
Once you determine that calling out is necessary, follow these steps to ensure your absence is handled professionally.
A. Notify Your Employer As Soon As Possible
The earlier you inform your employer, the better. If possible, notify them before the start of your shift to allow time for adjustments.
Why Early Notice is Important:
✅ It gives your boss time to find coverage (especially for shift-based jobs).
✅ It shows responsibility and minimizes workplace disruption.
✅ It prevents last-minute scrambling to rearrange schedules.
B. Choose the Right Communication Method
Check your company’s policy on how to report an absence. Some workplaces require a phone call, while others allow emails, text messages, or HR software submissions.
Common Communication Methods:
- 📞 Phone call – The most professional option, especially for urgent absences.
- 📧 Email – Ideal for giving formal notice of planned absences.
- 📲 Text message – Works for informal workplaces but should still be professional.
✅ Tip: If calling, prepare in advance so you sound calm and professional.
C. Keep It Brief and Professional
When calling out, you don’t need to provide excessive details. Simply state your reason clearly and professionally while keeping it concise.
✅ Good Example:
Hi [Manager’s Name], I’m not feeling well today and need to take a sick day. Please let me know if you need anything from me before I log off. Thank you.
🚫 Bad Example:
I think I might be sick, but I’m not sure… Maybe I can come in later? Let me see how I feel.
D. Offer a Solution (If Possible)
If you have important tasks or deadlines, consider offering a plan for coverage.
✅ Example:
I won’t be available today, but I’ll make sure to complete my assignments first thing tomorrow.
If your role is essential for daily operations, suggest a coworker who might cover for you.
Examples of How to Call Out of Work Professionally
The way you communicate your absence matters. Below are examples of professional call-out messages for different situations.
A. Calling Out Due to Illness
📞 Phone Call Example:
Hi [Manager’s Name], this is [Your Name]. I’m feeling unwell today and won’t be able to come into work. I wanted to let you know as soon as possible. Please let me know if you need any further information. Thank you.
📧 Email or Text Example:
Subject: Sick Leave – Unable to Work Today
Hi [Manager’s Name], I wanted to inform you that I am not feeling well today and will need to take a sick day. Please let me know if you need any documentation. Thank you for understanding.
B. Calling Out for a Family Emergency
📞 Phone Call Example:
Hi [Manager’s Name], I wanted to let you know that I have a family emergency that requires my immediate attention, and I won’t be able to come to work today. I apologize for the short notice and will keep you updated if necessary. Thank you for your understanding.
📧 Email Example:
Subject: Urgent Family Emergency – Unable to Work Today
Hi [Manager’s Name], I have an unexpected family emergency and won’t be able to work today. I apologize for the inconvenience and appreciate your understanding. Please let me know if you need anything from me.
C. Calling Out for a Mental Health Day
📞 Phone Call Example:
Hi [Manager’s Name], I need to take a personal day today. I’ll be unavailable, but I’ll make sure to catch up on anything I miss. Thank you for understanding.
📧 Email Example:
Subject: Request for a Personal Day
Hi [Manager’s Name], I wanted to take a personal day today to focus on my well-being. Please let me know if you need anything from me. Thank you for your support.
D. Calling Out for a Doctor’s Appointment
📞 Phone Call Example:
Hi [Manager’s Name], I have a medical appointment today that I can’t reschedule. I won’t be able to come in, but I’ll be available to follow up on anything necessary. Thanks for understanding.
📧 Email Example:
Subject: Out for Medical Appointment
Hi [Manager’s Name], I have a medical appointment today and won’t be able to make it to work. Please let me know if you need anything from me. Thank you.
FAQ: Calling Out of Work
1. What if my boss doesn’t answer when I try to call out?
If your workplace requires a phone call but your boss doesn’t answer, try the following:
- Leave a professional voicemail explaining your absence.
- Follow up with a text or email to ensure they receive the message.
- If your workplace has HR or a backup contact, notify them instead.
✅ Example voicemail:
Hi [Manager’s Name], this is [Your Name]. I wanted to let you know that I won’t be able to come in today due to [reason]. I wanted to notify you as early as possible. Please let me know if you need anything from me. Thank you.
2. What if my employer refuses to let me take the day off?
Most employers understand that absences are sometimes unavoidable. However, if your boss denies your request, consider:
- Explaining the urgency of your situation.
- Checking company policies—many workplaces cannot legally prevent you from taking sick leave or emergency leave.
- Offering a solution, such as working remotely (if possible) or shifting your responsibilities.
If your employer still refuses and your absence is necessary, you may have to take the day off regardless and deal with any consequences later.
3. How many times can I call out before it becomes a problem?
This depends on your company’s policy.
- If you call out once in a while for legitimate reasons, it’s unlikely to be an issue.
- However, frequent absences (especially last-minute call-outs) may lead to disciplinary action.
- Some companies have a point system where too many absences result in warnings or termination.
✅ Tip: If you need multiple days off due to ongoing issues (chronic illness, family crisis, etc.), talk to HR about FMLA (Family and Medical Leave Act) or other leave options.
4. Can I call out if I just don’t feel like working?
While everyone has days when they feel unmotivated, calling out without a valid reason can harm your reputation and job security. Instead of skipping work:
- Take a mental health day if needed (but don’t make it a habit).
- Use PTO or vacation time if available.
- Push through if possible and plan a break for another day.
❌ Avoid making up excuses, as it could backfire if your boss finds out.
5. Should I fake being sick if I just want a day off?
Lying about being sick is not recommended because:
- Your employer may ask for a doctor’s note if you’re out multiple days.
- If you get caught in a lie, it can damage your credibility and trust at work.
- If you suddenly “recover” and post on social media, your employer or coworkers may see and question your honesty.
✅ Better option: If you need a break, request a personal day instead of faking an illness.
6. What if I call out and then feel better later in the day? Can I go in?
This depends on your company’s policy. Some workplaces allow you to come in if you start feeling better, while others prefer that you stay home for the full day once you’ve called out.
✅ Best practice: If you improve and feel up to working, ask your manager if they’d like you to come in before just showing up.
7. What if I have to call out frequently due to a chronic illness?
If you have a medical condition that causes frequent absences, consider:
- Notifying HR about your condition so they’re aware of your situation.
- Asking about accommodations, such as remote work or flexible hours.
- Applying for FMLA (if eligible), which protects your job if you need extended medical leave.
✅ Tip: Keeping open communication with your employer can help prevent misunderstandings about your absences.
8. Can I call out for a job interview?
While it’s common to look for new jobs while still employed, it’s best to:
- Schedule interviews outside of work hours when possible.
- Use PTO or request a personal day instead of calling out “sick.”
- Avoid lying—if you get caught, it could harm your professional reputation.
✅ Alternative: If you can’t take time off, ask if the employer can do a virtual or after-hours interview.
9. Can my employer ask for proof when I call out sick?
Yes, in many cases. Some companies require a doctor’s note if you’re out for multiple days. Employers may also request documentation for jury duty, bereavement leave, or medical leave.
✅ Tip: If you anticipate needing a doctor’s note, visit a clinic or telehealth service to get documentation.
10. Can I call out of work if I overslept?
Oversleeping happens, but it’s best to:
- Call your manager as soon as possible and let them know you’ll be late.
- Apologize for the inconvenience and make up for lost time if needed.
- Avoid making it a habit, as repeated tardiness can lead to disciplinary action.
✅ Example call-in message:
Hi [Manager’s Name], I overslept this morning and will be in by [estimated time]. I apologize for the delay and will make sure to catch up on anything I missed.
11. Can I be fired for calling out too much?
Yes, if your absences violate company policy.
- Many companies have an attendance policy that tracks how often employees call out.
- If you call out frequently without a valid reason, you may receive warnings, suspension, or even termination.
- If your absences are due to a medical condition or family emergency, talk to HR about legal protections like FMLA or ADA accommodations.
✅ Tip: If you’re struggling with frequent absences, communicate with your employer rather than waiting until it becomes a problem.
12. What if I feel guilty about calling out?
Many people feel guilty about taking time off, but remember:
- You’re entitled to take care of yourself—whether physically, mentally, or emotionally.
- Your employer expects occasional absences and likely has a plan for covering work.
- Burnout and exhaustion lead to lower productivity—taking time off when needed helps you perform better in the long run.
✅ Tip: As long as you call out professionally and responsibly, you have nothing to feel guilty about.
Conclusion
Calling out of work is a normal part of professional life. The key is being responsible, professional, and respectful when doing so. By following the tips in this guide, you can take time off when needed without damaging your reputation or relationships at work.