Help Center
Day Off Knowledge Base
Here for the first time? Here’s some general to help you get better acquainted with Day Off.
Learn how to track work hours, manage timesheets, and monitor employee time accurately with Day Off.
- Admin. Can I Edit an Employee's Time?
- Admin. How Do I Find Timesheets Waiting for My Approval?
- Admin. How to Approve, Reject, or Undo Timesheets
- Admin. How to Create a New Task
- Admin. How to Find a Specific Task in a Long List
- Admin. How to Set Up Timesheet Approval, Editing, and Visibility
- Admin. Who Can See Timesheets in Day Off?
- Can I see just my own time report instead of the whole company's?
The leave types section lets you set up and manage the different kinds of time off available to employees.
Set up and manage the rules that control employee leave, including balances, accruals, and how requests are handled.
- Can employees view their leave policy details?
- Can I set carryover rules for unused leave?
- How do accrual rules work in a leave policy?
- How do I create a leave policy?
- How do I edit or update an existing leave policy?
- How do I set a request period for leave requests?
- How to Allow Compensation for a Leave Type?
- How to Create a Leave Type with No Balance
Automatically reset your leave balance based on your selected cycle or anniversary date, keeping your time off tracking accurate and up to date.
- Can I reset leave balances on anniversary dates instead of the calendar or fiscal year?
- Can I select a reset date for each leave type individually, for instance vacation to reset in January and sick leave to reset on the employee's anniversary?
- What is a leave balance reset?
- Will my leave balance automatically update after the reset?
Set working days, hours, and rotating shifts, and assign each employee to a schedule that fits their role.
- Can I customize schedules for part-time or remote employees?
- Can I temporarily edit an employee's work schedule?
- How do I set working days and weekends?
- How to set a flexible hours schedule?
- How to set a shift-based schedule?
- How to set different working days for different employees?
- How to set the working hours?
- What are work schedules in Day Off?
Add and manage location settings, including time zones, date formats, leave policies, and official holidays for each office.
Create and manage sub-teams to organize your members by departments, roles, or specializations.
Define security roles and assign access rights to keep your team organized, controlled, and secure.
- Can a manager add requests for their team?
- Can a manager view the balances of their team?
- Can I create a "View-Only" role for our external accountant or auditor?
- How Do I Give a Manager Access to Attendance Review for Their Team Only?
- How Do I Give Someone Access to Time Tracker Reports Without Making Them an Admin?
- How Do I Let an Employee Track Time and Use Timesheets?
- How to change a user's role/permissions?
- How to create different roles and access levels in Day Off?
Control what information is shown on employees’ calendars, including leave, holidays, and availability.
Block specific dates to prevent time off during peak periods and keep operations running smoothly.
- Can admins override blockout dates?
- Can employee request time off during blockout dates?
- Can I apply blockout dates to specific teams or departments?
- How can I check blockout dates in the Day Off app?
- How do blockout dates work?
- How do I set blackout dates in Day Off?
- How to prevent overlapping holidays/leave requests?
Access and manage your profile, leave requests, balances, and personal settings in one place.
- Can I request leave for past dates?
- How can I check my leave balance?
- How can I check the status of my request?
- How do I change my password?
- How do I check public holidays and weekends?
- How do I update my personal information?
- How do I upload or update my profile picture?
- How do I view my leave history?
Create, manage, and track leave requests, including edits, approvals, and different request types like half days, hourly, and comp time.
- Can employees edit or delete an approved request?
- Can employees edit/delete a pending request?
- How can an admin edit/delete a request of an employee?
- How can I add a day off request for an employee?
- How can I request a half day?
- How can I request comp/time off?
- How can I request hourly leave?
- How do I submit a leave request?
Assign approvers to review and manage leave requests, ensuring a smooth and consistent approval workflow across your team.
- How can I assign approvers for an employee?
- How many approvers can I set per employee?
- How to set up "Auto Approval" for specific leave types (e.g., Bereavement)?
- What happens to a request if the designated approver is also on leave?
- What level of authority is assigned to an approver’s role?
- What's the difference between 2-step approvals and multiple approvers in a single step?
- What's the difference between approvers and watchers?
View detailed insights into balances, usage, accruals, and carryovers, with clear reports to help you track and manage time off.
- Can I customize reports based on my team or leave policy?
- How can I export reports in Day Off?
- How can I filter reports by date?
- How Do I Calculate Billable Hours for a Client?
- How Do I Check How Many Hours an Employee Worked This Month?
- How Do I See Total Hours per Project or Client?
- How do I track employee leave balances through reports?
- How Do I Use Group By in the Time Tracking Summary Report?
Integrate Day Off with external tools like Slack or Microsoft Teams to automate notifications and streamline communication.
Manage permissions, single sign-on (SSO), and custom domain settings to secure access and protect your workspace.
Manage your subscription, billing details, and view your invoices and billing history in one place.
- Can I cancel my subscription anytime?
- Can I Try the Pro + Time Tracker Plan for Free?
- How can I update my billing information?
- How can I upgrade or downgrade my subscription?
- How Do I Upgrade to the Pro + Time Tracker Plan?
- How do I view or download my invoices?
- How does billing work in Day Off?
- How Much Does the Pro + Time Tracker Plan Cost?
Customize the email notifications sent to employees and control sender settings, ensuring clear communication across your team.
- Admin. Will I Miss Leave Requests If I Turn Off Email Notifications?
- Can I Turn Off Company Announcement Notifications?
- How can I set up SMTP settings?
- How Do I Stop Receiving Leave Request Emails?
- How to customize the email notifications content?
- What Are Push Notifications and How Do I Turn Them On or Off?
- What Does the In-App Notifications Setting Do?
- Where Can I Manage My Notification Settings?
Explore Day Off AI tools designed to simplify leave management, automate tasks, and improve everyday HR workflows.
- Can I clear or delete my chat history with Leo?
- Can I customize or remove sections from the handbook?
- Can I upload my own handbook PDF instead of generating one with AI?
- Does Leo have access to my company's specific policies and data, or does it give generic answers?
- How can I access the AI Tools section?
- How do I add a custom section to the handbook?
- How do I close the AI chat window?
- How do I generate an employee handbook using AI?