All knowledge base articles

Every Day Off help article in one place, grouped by topic.

Admin. Can I Edit an Employee's Time?

Learn how admins edit an employee's time in Day Off from the Timesheets page, add missing entries, and who can correct a timesheet afterโ€ฆ

Admin. How Do I Find Timesheets Waiting for My Approval?

Learn how approvers spot timesheets waiting for approval in Day Off, using the menu badge, the pending banner, and the Awaiting my approvalโ€ฆ

Admin. How to Approve, Reject, or Undo Timesheets

Learn how approvers find pending timesheets in Day Off, approve or reject them in bulk with a reason, undo a decision, and correctโ€ฆ

Admin. How to Create a New Task

Learn how admins create a new task in Day Off from the Tasks page or a project page, link it to a project, and set an optional assignee andโ€ฆ

Admin. How to Find a Specific Task in a Long List

Learn how admins find a specific task in Day Off using the Task name, Project, and Assignee filters, plus pagination and the project Tasksโ€ฆ

Admin. How to Set Up Timesheet Approval, Editing, and Visibility

Learn how admins set up timesheets in Day Off: turn approval on or off, choose the approval workflow, and control time editing andโ€ฆ

Admin. Who Can See Timesheets in Day Off?

Learn who can see timesheets in Day Off and how admins use the Time visibility setting to show employees, subordinates, teams, locationsโ€ฆ

Can I see just my own time report instead of the whole company's?

Learn how to see your own time report in Day Off instead of the whole companyโ€™s, using the Name filter, date range, Tracker history, andโ€ฆ

Can I view my employees' tracked time or time worked on a specific project

Learn how admins view employeesโ€™ tracked time in Day Off, filter reports by employee or project, and export the results to Excel.

Employee. Can I Change My Clock-In or Clock-Out Time?

Forgot to clock out or clocked in late? Learn when you can change your clock-in or clock-out time in Day Off, and what to do if editing isโ€ฆ

Employee. How Can I Add a Task?

Learn how to add a task as an employee in Day Off: open the Tasks page, fill in the name, project, assignee, and estimate, then save it.

Employee. How Do I Submit My Timesheet?

Learn how to submit your timesheet in Day Off, choose the right week, confirm the submission, and check its status after you send it forโ€ฆ

Employee. How to See What Tasks You've Been Assigned

Learn how employees see their assigned tasks in Day Off from the Tracker page, find tasks by project, and add a missing task beforeโ€ฆ

Employee. I Clocked Out by Mistake. How Do I Continue My Day?

Clocked out too early in Day Off? Learn how to use Cancel clock out to continue your working day, and how the gap is counted on yourโ€ฆ

Employee. My Timesheet Was Rejected. What Should I Do?

Learn what to do when your timesheet is rejected in Day Off: find the reason, understand what changed, and get the time corrected by yourโ€ฆ

Employee. Timesheet Statuses and Common Questions

What do Draft, Pending, Approved, and Rejected mean on your Day Off timesheet? Find answers to common employee questions about submittingโ€ฆ

Employee. Why Can't I Find a Certain Project in the Tracker's "Select Project" List?

Can't find a project in your Select project list in the Day Off Tracker? Learn the most common reasons, from project membership toโ€ฆ

Employee. Why Is the Submit Timesheet Button Grayed Out?

Can't click Submit timesheet in Day Off? Learn the common reasons the button is grayed out and how to find the period you still need toโ€ฆ

How Do Breaks Work on My Timesheet?

Learn how breaks work in Day Off: start and end a break, how break time is taken off your worked hours, and why it shows as a negativeโ€ฆ

How Do I Add Missing Time or Edit an Entry on My Timesheet?

Forgot to clock in or start the timer? Learn how employees and admins add missing time or edit entries in Day Off, in both tracking modes.

How Do I Filter a Report by Employee, Client, Project, Task, Team, Location, or Description?

Learn how to filter a report in Day Off by name, client, project, task, team, location, or description, and how to combine and clearโ€ฆ

How do I filter attendance by employee, team, or location, and change the date range?

Learn how to filter attendance in Day Off by employee, team, or location, change the date range, and print or export only the rows you need.

How do I start tracking time on a task?

Learn how to start tracking time on a task in Day Off: open the Tracker, pick a project and task, start the timer, and save your entry toโ€ฆ

How do I switch the whole company between "Clock in/Clock out" and "Task tracker" mode?

Learn how admins switch the whole company between Clock in/Clock out and Task tracker mode in Day Off, and what changes once you confirmโ€ฆ

How is the Attendance review page organized, and how do I read it?

Learn how the Attendance review page in Day Off is organized: date range, filters, daily sections, and the columns that show eachโ€ฆ

How to Add a New Client, and Why It's Useful

Learn how to add a new client in Day Off, set its currency and hourly rate, and why grouping projects by client makes tracking andโ€ฆ

How to Change the Date Range Being Reported On

Learn how to change the date range of Day Off time reports with presets or a custom range, and how it works with filters on both reportโ€ฆ

How to Create a New Project (and What Each Field/Toggle Does)

Learn how to create a new project in Day Off, what each field means, and how the Billable and project-level time toggles affect timeโ€ฆ

How to Edit, Deactivate, or Delete a Client (and the Real Difference Between Them)

Learn how to edit, deactivate, or delete a client in Day Off, and the real difference between a reversible deactivation and a permanentโ€ฆ

How to Export or Print a Report (and What Format You Get)

Learn how to export or print a report in Day Off, what format each option gives you, and tips to check your filters and date range first.

How to Filter or Search the Client List

Learn how to filter or search the client list in Day Off by name, currency, and status, combine filters for precise results, and reset themโ€ฆ

How to Find, Filter, Edit, Deactivate, or Delete a Project

Learn how to find, filter, edit, deactivate a project, or delete it in Day Off, and why deactivating is the safe, reversible way to archiveโ€ฆ

How to Print or Export a Timesheet to Excel

Learn how to print a timesheet or export it to Excel in Day Off, choose the right date range first, and share the file with payroll orโ€ฆ

How to Read the Timesheets Page and Use Its Filters

Learn how to read the Timesheets page in Day Off: weekly grid, totals, statuses, the detail view, filters, unsubmitted time, and print orโ€ฆ

How to Stop the Timer in Day Off

Learn how to stop the timer in Day Off with one click, where to find your saved entry in History, and how to start a new tracked sessionโ€ฆ

How to View or Change the Date Range of Your Time History in Day Off

Learn how to view your time history in Day Off and change its date range with quick presets like This week or a custom start and end date.

What does the "Billable" icon mean in the Detailed report, and how is it determined?

Learn what the Billable icon means in the Day Off Detailed report, how billable status is set per project and entry, and how to fix rowsโ€ฆ

What's the Difference Between the Detailed and Summary Reports, and When Should I Use Each?

Learn the difference between the detailed and summary reports in Day Off, when to use each view, and how to print or export them to Excel.

What's the Difference Between the Two Time-Logging Modes, and Where Do I Manage This?

Compare the two time-logging modes in Day Off, Clock in/Clock out and Task tracker, and learn where admins manage this company-wide setting.

How is the Attendance review page organized, and how do I read it?

Learn how the Attendance review page in Day Off is organized: date range, filters, daily sections, and the columns that show eachโ€ฆ

Can employees view their leave policy details?

Yes, employees can view their leave policy details in Day Off, including balance, accruals, carryover, adjustments, and used leave, fromโ€ฆ

Can I set carryover rules for unused leave?

Learn how to set carryover rules for unused leave in Day Off: allow full or limited carryover, set expiry dates, and adjust balances forโ€ฆ

How do accrual rules work in a leave policy?

Learn how accrual rules work in a Day Off leave policy, how to configure them, and how admins and employees can view and adjust accruedโ€ฆ

How do I create a leave policy?

Learn how to create a leave policy in Day Off: name it, add leave types, set balances, rules, accruals, and carryover, then assign it.

How do I edit or update an existing leave policy?

Learn how to edit or update an existing leave policy in Day Off, from enabling leave types to changing balances, restrictions, accrualsโ€ฆ

How do I set a request period for leave requests?

Learn how to set a request period in Day Off to control the minimum and maximum days or hours employees can ask for in a single leaveโ€ฆ

How to Allow Compensation for a Leave Type?

Learn how to allow compensation (Comp Off) for a leave type in Day Off, so employees earn extra leave for extra hours, weekends, orโ€ฆ

How to Create a Leave Type with No Balance

Create a leave type with no balance in Day Off by enabling Unlimited balance in a leave policy. Follow these steps and see how it looks toโ€ฆ

How to require a mandatory comment or reason when submitting a leave request?

Learn how to require a mandatory comment or reason for leave requests in Day Off, what employees see, and how approvers review the reason.

How to set a negative balance for leave?

Learn how to set a negative balance for leave in Day Off, so employees can take time off in advance, with unlimited or limited negativeโ€ฆ

How to set a notice period for leave requests?

Learn how to set a notice period for leave requests in Day Off, what employees see when it is not met, and how admins can override it forโ€ฆ

Is it possible to set probation period rules for leave?

Learn how to set probation period rules for leave in Day Off, so new hires can use their balance only after a set time, and how admins canโ€ฆ

What is a leave policy and how does it work in Day Off?

A leave policy in Day Off sets clear rules for each type of leave, like vacation or sick leave, and controls how employees request and useโ€ฆ

What is the Difference Between a Leave Policy and a Leave Type?

Learn the difference between a leave policy and a leave type in Day Off: types define what leave employees take, policies define how itโ€ฆ

Can I customize schedules for part-time or remote employees?

Learn how to customize schedules for part-time or remote employees in Day Off, so leave is calculated correctly based on each groupโ€™sโ€ฆ

Can I temporarily edit an employee's work schedule?

Learn how admins can temporarily edit work schedule hours for one employee in Day Off, from changing daily hours to turning a workday intoโ€ฆ

How do I set working days and weekends?

Learn how to set working days and weekends in Day Off using work schedules, so leave is only deducted on the days your employees actuallyโ€ฆ

How to set a flexible hours schedule?

Learn how to set a flexible hours schedule in Day Off, so employees work a required number of hours per day and leave is deducted fromโ€ฆ

How to set a shift-based schedule?

Learn how to set a shift-based schedule in Day Off with Rotating shifts, building multi-week cycles where working days and hours changeโ€ฆ

How to set different working days for different employees?

Learn how to set different working days for different employees in Day Off by assigning work schedules from a profile or with bulk actions.

How to set the working hours?

Learn how to set working hours in Day Off with the Fixed hours option, including start and end times, lunch breaks, and copying timesโ€ฆ

What are work schedules in Day Off?

Learn what work schedules are in Day Off, how they help calculate leave balances, and how to choose between fixed, flexible, and rotatingโ€ฆ

What Is the Shift Planner?

Learn what the Shift Planner in Day Off is: a weekly calendar view of who is working, remote, on leave, or off, with filters by team orโ€ฆ

Can a manager add requests for their team?

Yes, managers can add requests for their team in Day Off. Learn how to submit a request from an employee profile and how permissionsโ€ฆ

Can a manager view the balances of their team?

Yes, managers can view their team balances in Day Off on web and mobile. Learn how to enable this access with a permission group and role.

Can I create a "View-Only" role for our external accountant or auditor?

Yes, you can create a view-only role in Day Off for an external accountant or auditor, so they can review leave data without changingโ€ฆ

How Do I Give a Manager Access to Attendance Review for Their Team Only?

Learn how to give managers Attendance review access in Day Off for the whole company, one location, one team, or only the people who reportโ€ฆ

How Do I Give Someone Access to Time Tracker Reports Without Making Them an Admin?

Learn how to give someone access to time tracking reports in Day Off with the Time tracker reports permission, without making them a fullโ€ฆ

How Do I Let an Employee Track Time and Use Timesheets?

Learn how the Time tracker permission in Day Off lets people track time, manage their own entries, and edit, submit, approve, or undoโ€ฆ

How to change a user's role/permissions?

Learn how to change role permissions in Day Off: update one userโ€™s role, assign a role to many users in bulk, or edit a permission group.

How to create different roles and access levels in Day Off?

Learn how to create custom roles and access levels in Day Off, choose the right permissions, and assign each role to your employees.

What Time Tracker Permissions Can I Give in Day Off?

Learn the six time tracker permissions in Day Off, from tracking time and timesheets to projects, settings, reports, and attendance reviewโ€ฆ

What's the Difference Between the Projects and Tasks and Manage Projects Permissions?

Learn the difference between the Projects and tasks and Manage projects permissions in Day Off, and which one to give team leads andโ€ฆ

Who Can Change the Time Tracker Settings and Clients?

Learn which permission lets people manage the time tracker configuration and clients in Day Off, and how to give it to someone without fullโ€ฆ

Can employees edit or delete an approved request?

Can employees edit or delete an approved request in Day Off? Yes, but every change goes back through the approval workflow. See how itโ€ฆ

Can employees edit/delete a pending request?

Yes, employees can edit or delete a pending request in Day Off on web or mobile. Learn the steps and what happens after you make a change.

How can an admin edit/delete a request of an employee?

Learn how an admin can edit a request or delete it for any employee in Day Off. Changes apply immediately and leave balances updateโ€ฆ

How can I add a day off request for an employee?

Learn how admins can add a day off request for an employee in Day Off, from the employee profile, and what happens once it is submitted.

How can I request a half day?

Learn how to request a half day in Day Off, choose a morning or afternoon, and see how only half a day is deducted from your leave balance.

How can I request comp/time off?

Learn how to request comp time off in Day Off after working extra hours, what happens after you submit, and how to use your comp offโ€ฆ

How can I request hourly leave?

Learn how to request hourly leave in Day Off, what happens after you submit, and what your leave policy needs before you can book time offโ€ฆ

How do I submit a leave request?

Learn how to submit a leave request in Day Off on the web or mobile app, what happens after you send it, and tips to get your time offโ€ฆ

What is a comp off request?

Learn what a comp off request is in Day Off, how employees earn time off for extra work, and how the request moves through the approvalโ€ฆ

Can I customize reports based on my team or leave policy?

Yes, you can customize reports in Day Off by team, leave policy, leave type, location, or employee to get flexible, targeted insights onโ€ฆ

How can I export reports in Day Off?

Learn how to export reports in Day Off from the web platform: pick a report type, apply filters, and download your leave data, typically inโ€ฆ

How can I filter reports by date?

Learn how to filter reports by date in Day Off to analyze leave data for a month, quarter, or custom range in the Detailed and Totalโ€ฆ

How Do I Calculate Billable Hours for a Client?

Learn how to pull billable hours for a client in Day Off using the Detailed report, the Client filter, the Billable column, and an Excelโ€ฆ

How Do I Check How Many Hours an Employee Worked This Month?

Learn how to check how many hours an employee worked this month in Day Off using the Summary report, the Name filter, and Attendance review.

How Do I See Total Hours per Project or Client?

Learn how to see the total hours tracked per project or per client in Day Off using the Summary report, grouping, filters, and a date range.

How do I track employee leave balances through reports?

Learn how to track employee leave balances in Day Off with the Balances Report and Total Report, including used, remaining, and allocatedโ€ฆ

How Do I Use Group By in the Time Tracking Summary Report?

Learn how to use Group by in the Day Off Summary report to total tracked hours by project, description, and more, and read the groupedโ€ฆ

Time Reports vs. Attendance Review vs. Timesheets: Which Should I Use?

Not sure where to look for hours in Day Off? Learn when to use time tracking reports, Attendance review, or Timesheets, and what each oneโ€ฆ

What Time Tracking Reports Are Available in Day Off?

Learn which time tracking reports Day Off offers, what the Detailed and Summary reports show, and how to filter, group, and export yourโ€ฆ

What types of reports are available in Day Off?

Learn about the types of reports in Day Off, including balances, detailed, total, accruals, and carryover reports, and when to use each one.

Who Can See Time Tracking Reports?

Learn who can view and export time tracking reports in Day Off, how the Time tracker reports permission works, and how to give someoneโ€ฆ

Who has permission to view and export reports?

Learn who has permission to view reports and export them in Day Off, and how admins can grant reporting access through custom roles.

Why Don't Clock-In and Clock-Out Hours Show a Project in Time Reports?

Wondering why clock-in and clock-out hours have no project in Day Off time reports? Learn how the tracking mode affects reports and what toโ€ฆ

Can I cancel my subscription anytime?

Can you cancel your subscription anytime? Yes. Learn how admins cancel a Day Off plan with no notice period and keep Pro access until theโ€ฆ

Can I Try the Pro + Time Tracker Plan for Free?

Yes. Learn how to start a free trial of the Pro + Time Tracker plan in Day Off, with no credit card required, and what happens when theโ€ฆ

How can I update my billing information?

Learn how admins update billing information in Day Off, including payment cards, company name, billing email, address, and tax ID forโ€ฆ

How can I upgrade or downgrade my subscription?

Learn how to upgrade or downgrade your Day Off subscription: change seats, switch between monthly and yearly billing, and see how proratedโ€ฆ

How Do I Upgrade to the Pro + Time Tracker Plan?

Learn how admins upgrade to the Pro + Time Tracker plan in Day Off from the Billing page, choose seats and billing cycle, and turn on timeโ€ฆ

How do I view or download my invoices?

Learn how admins can view billing history and download your invoices as PDF files in Day Off, plus when invoices are issued for eachโ€ฆ

How does billing work in Day Off?

Learn how Day Off billing works: prepaid monthly and yearly plans, a 14-day free trial of the Pro plan, seats, and invoices for eachโ€ฆ

How Much Does the Pro + Time Tracker Plan Cost?

Learn how the Pro + Time Tracker plan in Day Off is priced: $3 per seat per month, a $30 monthly minimum, and 17% savings when you payโ€ฆ

What Is the Pro + Time Tracker Plan and What Does It Include?

Learn what the Pro + Time Tracker plan in Day Off includes: every Pro feature plus clock in/out, task tracking, projects, clients, and timeโ€ฆ

What's the Difference Between the Pro Plan and the Pro + Time Tracker Plan?

Compare the Pro and Pro + Time Tracker plans in Day Off: prices, minimum monthly cost, and the time tracking features only Pro + Timeโ€ฆ

Admin. Will I Miss Leave Requests If I Turn Off Email Notifications?

Approver turning off emails in Day Off? Learn how push and in-app notifications keep you informed about new leave requests, and what toโ€ฆ

Can I Turn Off Company Announcement Notifications?

Learn how to turn off company announcement notifications in Day Off from Manage notifications, without affecting your leave requestโ€ฆ

How can I set up SMTP settings?

Learn how SMTP setup works in Day Off. Admins can send system notifications from their own company email domain instead of the default Dayโ€ฆ

How Do I Stop Receiving Leave Request Emails?

Getting too many emails from Day Off? Learn how to turn off leave request emails in Manage notifications while keeping push and in-appโ€ฆ

How to customize the email notifications content?

Learn how admins can customize email content for Day Off notifications, edit subjects and bodies, add dynamic variables, and resetโ€ฆ

What Are Push Notifications and How Do I Turn Them On or Off?

Learn what push notifications are in Day Off, how they reach your phone through the mobile app, and how to turn them on or off in Manageโ€ฆ

What Does the In-App Notifications Setting Do?

Learn what the In-app notifications setting does in Day Off, how it controls the notification bell, and how to turn it on or off for yourโ€ฆ

Where Can I Manage My Notification Settings?

Learn where to manage your notification settings in Day Off and how to turn emails, push, in-app, and company announcement notifications onโ€ฆ

Can I clear or delete my chat history with Leo?

Learn how to clear the chat history in the Leo panel by starting a new chat, so you can ask a fresh question in Day Offโ€™s AI assistant.

Can I customize or remove sections from the handbook?

Learn how to customize or remove sections from your Day Off AI employee handbook using Autogenerate toggles, the red x icon, and customโ€ฆ

Can I upload my own handbook PDF instead of generating one with AI?

Already have an approved employee handbook? Learn how to upload your own handbook PDF to Day Off instead of generating a new one with AI.

Does Leo have access to my company's specific policies and data, or does it give generic answers?

Does Leo use your companyโ€™s policies and data, or give generic answers? Learn what Day Offโ€™s AI assistant can see and when to contactโ€ฆ

How can I access the AI Tools section?

Learn how to access the AI Tools section in Day Off from the left-hand menu and start the Employee Handbook generator to save time onโ€ฆ

How do I add a custom section to the handbook?

Learn how to add a custom section to your Day Off AI employee handbook, name it, set Autogenerate, and remove it if you no longer need it.

How do I close the AI chat window?

Learn how to close the AI chat window in Day Off with one click, reopen Leo later, and start a new chat when you want a fresh conversation.

How do I generate an employee handbook using AI?

Learn how to generate an employee handbook using AI in Day Off: choose sections, set Autogenerate toggles, create the draft, and previewโ€ฆ

How do I open the AI chat assistant?

Learn how to open Leo, the AI chat assistant in Day Off, from the top bar, ask your first question, and get quick guidance without leavingโ€ฆ

How do I preview the handbook before finalizing it?

Learn how to preview the handbook in Day Off after generating it with AI, what to check, and how to fix sections before you download orโ€ฆ

How does the "Autogenerate" option work for each section?

Learn how the Autogenerate option works for each section of the Day Off AI employee handbook, when to keep it on, and when to switch it off.

How to Add an Employee Handbook

Learn how to add an employee handbook in Day Off: generate a customized PDF with AI from your company data, or upload the handbook youโ€ฆ

Is Leo available 24/7, or does the "Online" status mean it depends on availability?

Is Leo available 24/7? Learn what Leoโ€™s Online status means, when you can use Day Offโ€™s AI assistant, and when to contact the support teamโ€ฆ

What kind of questions can I ask Leo, the virtual assistant?

Find out which questions to ask Leo, the Day Off virtual assistant: setup help, where to find settings, how features work, and when toโ€ฆ

What sections are included in the AI-generated employee handbook by default?

See the default sections in the Day Off AI-generated employee handbook, what each one covers, and how to customize, remove, or add sections.

Why is the "Leave policy and time off" section always included and not editable?

Learn why the leave policy section of the Day Off AI handbook is always included and not editable, and how to update it through your leaveโ€ฆ

Does Leo have access to my company's specific policies and data, or does it give generic answers?

Does Leo use your companyโ€™s policies and data, or give generic answers? Learn what Day Offโ€™s AI assistant can see and when to contactโ€ฆ

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