Day Off Knowledge Base
What happens to a request if the designated approver is also on leave?
In Day Off, if the assigned approver is on leave, the request can still be processed depending on how your approval setup is configured.
If There Are Multiple Approvers
If the employee has multi approvers assigned in the same step:
- The request is sent to all approvers
- Any available approver can approve
- The workflow continues normally without delays
If There Is Only One Approver
If only one approver is assigned:
- The request will remain pending until action is taken
Admin Override
Admins have full visibility and control:
- Admins can view all pending requests, even if they are not assigned as approvers
- They can force accept or force reject any request
This allows admins to step in and prevent delays when approvers are unavailable.
Steps to Force Accept or Reject
To take action on a request:
- Go to the dashboard
- Click on the pending request you want to manage
- Click on view details
- Click on the settings icon to:
- Edit request
- Delete request
- Force Accept
- Force Reject
