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How can I upgrade or downgrade my subscription?

Admins can update subscriptions directly from the Billing page by following these steps:

  1. Click Update plan.
  2. Select the Pro plan.
  3. You will be directed to the checkout page, which displays your current number of seats and your subscription type (yearly or monthly).
  4. Choose to update your billing cycle from yearly to monthly, or vice versa.
  5. Change the number of seats by typing the new amount.
  6. Click Update subscription.

What Happens Next:

  • Switching from Yearly to Monthly: You will receive a prorated credit for the unused time on your yearly plan. This credit will automatically be applied to your future monthly invoices.

  • Switching from Monthly to Yearly: You will be charged a prorated amount to cover the new annual subscription.

  • Increasing Seats: You will be charged a prorated amount for the additional seats for the remainder of the current billing cycle.

  • Decreasing Seats: You will receive a prorated credit for the removed seats for the remainder of the current billing cycle.

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