Day Off Knowledge Base
The most common reason: you haven’t been added to that project
If a project is missing from your Select project list, membership is usually the reason. The “Select project” dropdown in the Tracker page only shows projects you’ve been assigned to as a member. It does not show every project in the company, even if that project is Active. For example, an Active project with “No members assigned yet” won’t appear in your dropdown, while a project where you’re listed as a member shows up normally.
How to Check and Fix Your Select Project List
- Search for the project by typing part of its name into the Search box inside the “Select project” dropdown, if it truly doesn’t show up, membership is the likely cause.
- Ask your admin to check Time → Projects and tasks, open the project in question, and look at its Members tab.
- The admin can add you by clicking Assign members on that project page and selecting your name.
- Once you’re added as a member, the project will immediately appear in your “Select project” list.
Other Reasons a Project Is Missing From the Select Project List
- The project has been deactivated. Inactive projects won’t show up in the Tracker dropdown at all, even for members. An admin can check this under Time → Projects and tasks by filtering for Inactive status, and reactivate it if needed.
- Typo or naming mismatch: double-check you’re searching for the exact project name, since the search box only matches text that appears in the name.
Tips for Employees and Admins
Showing people only the projects they work on keeps the dropdown short and easy to use. This follows the same idea as role-based access control, where people see what is relevant to them.
- Employees: when you join new work, ask your admin to add you to the project right away.
- Admins: assign members as soon as you set up a project, so nobody gets stuck.
- Admins: before you deactivate a finished project, make sure nobody still needs to log time to it.
For more help, see how to find, filter, edit, deactivate, or delete a project and how to start tracking time on a task.